Prescriptions
If, following your discussion with a healthcare professional, you have been issued with a prescription, we would ask that someone else collects it. If there is no-one else available, please remain in your car, phone the surgery and the medication will be brought to you.
People collecting routine prescriptions will also be asked to wait outside until the dispenser is available, there will be controlled access to the dispensary. This is to protect both staff and patients.
Telephone requests for repeat prescriptions have been temporarily re-instated, please be clear about the names of the medications you require. The phone line will obviously be very busy.
To order a repeat prescription, please either:
• Request your repeat medication online (preferred method)
• If you are not registered for this online service:
Download the SystmOnline App to your mobile devise from the AppStore or GooglePlay or By clicking on Online Services on the surgery website Telephone the surgery to request online registration
You will be sent a text with your User Name and a Password. (The password will have to be changed after your first log in.)
• Telephone the surgery between the hours of 10.00 and 16.00 and press option 2 for dispensary. (Ignore the message that says prescriptions can not be requested by telephone, this procedure has temporarily been relaxed.)
• Please DO NOT send paper requests as the virus is transferable via paper.

